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BDC Software is a leader in providing information solutions to the Automobile Retail Industry. It's software flagship BDC 2.1 helps dealerships find, develop and manage profitable customer relationships by providing information, decision-making solutions and process services. It empowers dealerships to understand, manage and protect their customer information and assets.
BDC Software works with industry experts such as Wooden Consulting for fixed operations optimization and Dealership Development Solutions for sales, management and tele-skills training. We are committed in giving your dealership the dominant advantage in the market place.
Each module of the BDC 2.1 is designed for each player in the dealership. BDC manager, Service Manager, Service Advisors, Desk Managers, Receptionists, Sales Agents and BDC representatives will all enjoy having the appropriate tools at their finger- tips to produce more revenue than ever before imaged in the dealership. All contained in an easy to use windows interface.
Sales and service departments coming together to work in unison with one another like never before, BDC 2.1 provides a single client profile for both sales and service. Capture all revenue generating opportunities to increase the bottom line of the dealership.
BDC 2.1 raises the bar for performance and power in small footprint CRM solution. Designed for use in situations where there is no database administrator or IT support, which is very common in automobile retail. BDC 2.1 is powerful enough to support large call center deployments, yet compact enough to run on very modest systems and unlike some enterprise systems, BDC 2.1 does not require an extensive ecosystem of support and maintenance. You will never need to purchase another CRM/BDC solution because of data overload.
Software can be configured in minutes to support a call center, which can support a single dealership or dealer group.
BDC 2.1 contains it's own SMTP engine which allows the dealership the luxury not to use ms outlook or outlook express as it's email client. Most email viruses and worms attack those two applications in particular. Close one more gap in the propagation of such malicious code within your dealership.
Contact us now before one more customer walks out of your dealership without being serviced properly. This software package is the productivity tool needed to be a successful retailer in this competitive world we live in today!