Press Releases

September 2004

Technology-Leading Tennessee Automotive Dealership Selects Client Server CRM Solution Over Hosted Applications After Yearlong Search

Wriker Chevrolet Pontiac, GMC of Winchester Tennessee is leveraging its reputation as customer centric dealership by choosing California based start-up BDC Software’s, client server CRM solution. Client server applications keep the dealership customer data in house where a hosted application (or ASP) the dealerships data would reside on remote server. For sales forces that do not travel most of the benefits in an ASP environment, go to the software house. Software houses will have a tough time convincing dealerships to store their most valuable asset - their customer’s data - off site.

New York dealership in final phases of implementing CRM solution for Service department

Today Bi-Directional Integration with BDC Software's flagship BDC application and the Reynolds and Reynolds DMS system was tested successfully at Genesee Valley Motors. Genesee Valley Motors, a Chrysler, Dodge and Jeep dealership in Avon, New York, chose BDC software to develop a service bay load balancing application to meet the needs of the service department...

Tennessee Dealership Sales Hold Steady as Sales Plummet across the Country for the Mitsubishi Brand

Wallace Mitsubishi of Kingsport Tennessee is weathering the storm on BDC Software’s flagship application BDC 2.1. Polk data indicates that Mitsubishi dealerships are losing customers at an alarming rate. To counter the trend Wallace Mitsubishi of Kingsport has implemented CRM software designed by California based BDC Software. BDC 2.1 software application manages the sales forces day-to-day operations. This allows the dealership to maximize every revenue generating opportunity. Constant and standardized follow-up coupled with direct marketing campaigns for both sales and service departments have kept this dealership revenue and units sold on a slow climb....