Service Bay

"Development of an ongoing service-focused customer relationship strategy will likely lead to more profits than vehicle sales."

Marketing & Service Follow-Up

BDC software's latest application feature facilitates customer relationship management for fixed operations for the automotive industry. This feature provides your dealership with a single client profile for both sales and service.

Support revenue-generating procedures such as recommended service(s) follow-up, confirmation of scheduled appointments, and CSI follow up for all your service customers. With built-in data mining tools and email functionality, Service Bay Manager is a powerful and comprehensive marketing tool that will drive profits to your service department.

Capacity Management

Service Bay Manager is also a comprehensive capacity management and scheduling tool that maximizes shop loading and prevents over-booking. Give your service advisors the time to up- and cross-sell and establish rapport with your customers.

This dynamic tool supports flexible work schedules and can be used to track service capacity by your service bay hours-to-sell. Service Bay Manager allows these parameters to be different for every day of the week - allowing you to manage the flow of your shop more efficiently.

With Service Bay Manager you will increase revenue in your dealership. How much revenue have you lost this month due to lack to follow-up